CareersAt Island Escapes we are passionate about tourism on the Isle of Man. We are a developing company with big ideas and are excited to hear from like minded people interested in joining our team.
About the Role
We are excited to be seeking a General Manager for our business. This role focuses on managing guest and owner relations whilst overseeing the property management and marketing departments who deliver a 7-days-a-week service. The successful candidate will lead our hard-working team ensuring our service standards are delivered each day.
Who we are
Island Escapes is the leading provider of self-catering holiday accommodation on the Isle of Man with around 100 properties in our portfolio. We are a young but growing business with a clear idea of our identity and what we wish to achieve. We are not simply a business, but an entity who’s core vision and values are underpinned by a genuine love for the Island we call home and all it’s unique offerings.
Our local presence means we very much operate a hands on approach to our properties, ensuring a high quality of service to our guests and homeowners alike. This is highlighted by our recent accolade of becoming a Gold Standard Quality Accredited Company, independently assessed by QIA Services.
We are proud to be a corporate sponsor of the Manx Wildlife Trust and are a proud partner of UNESCO Biosphere Isle of Man. Our team currently comprises over 40 hardworking employees, including over 30 part time housekeepers, office based members of staff and a maintenance technician.
Skills and Qualifications
We want to hear from individuals who can share our vision, who can inspire and lead the team by example, make and implement strategic decisions, enabling us to reach our goals and to be a drive in our success.
Reporting immediately to the Directors of the business, we’re looking for a natural leader with strong commercial awareness and robust operational knowledge.
The successful candidate will have the following:
§ Experience of managing a service team, preferably in a tourist accommodation setting;
§ Experience in property recruitment and owner relations;
§ Experience using SuperControl or similar PMS;
§ Polished communication skills, both written and verbal;
§ Strong problem solving skills and the ability to deploy them in an unflappable manner;
§ Excellent negotiation skills with a commercial mindset;
§ The ability to build and maintain strong relationships, inspiring, influencing and motivating;
§ Strong IT skills to include proficiency in MS Office with emphasis on Excel.
§ Meticulous attention to detail and highly organised;
§ Proven business acumen
§ A full driving license.
This is a great opportunity to jump into your latest career challenge, applying your unique skills to our passionate and hardworking team, sharing your knowledge whilst recognizing your own contribution to our success. If you think you can make this role your own and become our latest leader, we want to hear from you!
Living and Working on the Isle of Man
The Isle of Man presents a real opportunity to enjoy a fantastic quality of life and an excellent work-life balance. Mix a outdoor adventure playground with an abundance of great cafe’s, bars and restaurants and a rich patchwork of local traditions and culture, there is a real sense of community to be discovered and enjoyed here.
The Island is well connected to the UK and you’ll also benefit from low income tax rates. If you are relocating or returning to the Island, you could also benefit from the National Insurance holiday scheme.
To find out more about the Isle of Man and the lifestyle you could enjoy here, take a look at Locate Isle of Man’s guide to relocating here at www.locate.im
§ Competitive annual salary of between £40+£45k dependent on experience;
§ Holiday allowance of 24 days plus bank holiday equivalent;
§ Inclusion in the Company Pension Scheme;
§ Free Access to Manx National Heritage Sites;
§ Discounted holiday accommodation;
§ Accrual of lieu hours and some degree of flexible working; and
§ Use of a Company vehicle.
How to Apply
In order to apply for this role, please send a copy of your curriculum vitae, together with a covering which explains your motivations for applying, and that demonstrates your suitability for this role.
Please address your email and letter to our HR Manager Charlotte Miller and forward them by email to Charlotte@islandescapes.im.
The closing date for applicants is midnight on the 22nd December 2022 with interviews scheduled for early 2023.
Ahead of our busy season we are looking to recruit a number of part time housekeepers to take responsibility for a property or two in their local area. The role will involve cleaning and preparing a property for incoming guests and full training will be provided. A full driving licence is required for this position. Email email@example.com for more information or to apply.